Match ownership to the importance of the workflow
Use the uniqueness, pace of change, integration depth and strategic importance of the workflow to guide the decision.
What a focused engagement can establish
Scope is adapted to the current systems, responsibilities and level of evidence available. These outcomes provide a practical starting structure.
Process uniqueness
Clarify the people, information, controls and dependencies needed to make this outcome maintainable.
Configuration limits
Create reviewable evidence and an implementation boundary the delivery team can act on.
Data and integration needs
Connect the outcome to quality, security and operational ownership rather than treating it as an isolated feature.
Long-term ownership
Define how the result will be validated, supported and improved after release.
Move from context to supported operation
Every stage produces something the client and delivery team can inspect before the next commitment is made.
-
01
Separate commodity from distinctive needs
Review decisions, assumptions and unresolved risks before progressing.
-
02
Test SaaS configuration fit
Review decisions, assumptions and unresolved risks before progressing.
-
03
Estimate lifecycle costs
Review decisions, assumptions and unresolved risks before progressing.
-
04
Define a hybrid or custom path
Review decisions, assumptions and unresolved risks before progressing.