Commerce workflow mapping
Define and implement commerce workflow mapping within the agreed scope, with dependencies, ownership and acceptance evidence made visible.
E-commerce Platform Integration brings catalogue, order, customer, inventory and fulfilment workflows across commerce systems into a coherent technical and operational approach. Juan Infotech starts with the real workflow and shapes the experience, information, controls and supporting technology around the result the organisation needs.
This service is designed for retail, fulfilment and service teams. Scope is prioritised around the most important journeys, existing systems, information boundaries and responsibilities required to achieve connected commerce operations.
The exact scope is agreed after discovery, with dependencies and responsibilities made visible before implementation.
Define and implement commerce workflow mapping within the agreed scope, with dependencies, ownership and acceptance evidence made visible.
Define and implement product and order data within the agreed scope, with dependencies, ownership and acceptance evidence made visible.
Define and implement inventory and fulfilment events within the agreed scope, with dependencies, ownership and acceptance evidence made visible.
Define and implement operational monitoring within the agreed scope, with dependencies, ownership and acceptance evidence made visible.
Each phase produces something reviewable before the next commitment is made.
Confirm provider documentation, access, limits and the business action being connected.
Define requests, responses, events, ownership and expected exception behaviour.
Implement the connection with secure configuration and isolated provider-specific logic.
Test successful, delayed, duplicated and unsuccessful paths before controlled release.
Yes. Discovery reviews the current systems and identifies what should be retained, connected, improved or replaced before implementation is proposed.
Yes. Work can be organised into complete, reviewable outcomes so value, risk and learning remain visible throughout delivery.
Technology choices are based on the workflow, existing environment, security and support needs rather than a predetermined stack.